Real-time data lag in dashboard

Incident Report for Parse.ly

Resolved

All systems now caught up with real-time. No data was lost. Historical reports will reflect all data. Our on-call engineering team appreciates your patience -- so sorry for any confusion or inconvenience this caused.

Posted Aug 25, 2021 - 23:48 UTC

Monitoring

A fix has been implemented and the team is now monitoring results, expecting a catch-up of real-time data within the hour.

Posted Aug 25, 2021 - 23:23 UTC

Investigating

Around 5:15pm ET, there was a temporary delay (lag) of real-time data. This affected the "Overview" and "real-time" posts screens in the dashboard, for recently-arriving data. The root incident is now resolved and real-time data should be caught up by 7:45pm ET.

Posted Aug 25, 2021 - 23:22 UTC

This incident affected: Analytics Dashboard, Data Pipeline, and API.